This infographic illustrates how your customers feel about your responsiveness (or lack thereof) to their complaints on social media. 86% of the people who complained about a brand via social media that did not get a response would have appreciated one, and 50% of people said they would be deterred from being a customer if their questions and complaints were ignored on social media.

This infographic illustrates how your customers feel about your responsiveness (or lack thereof) to their complaints on social media. 86% of the people who complained about a brand via social media that did not get a response would have appreciated one, and 50% of people said they would be deterred from being a customer if their questions and complaints were ignored on social media.

Statistiques des réseaux sociaux en 2012http://haroldparis.fr/2012/statistiques-des-reseaux-sociaux-en-2012-idv/

Statistiques des réseaux sociaux en 2012http://haroldparis.fr/2012/statistiques-des-reseaux-sociaux-en-2012-idv/

Customer Service as the Future Trend for Mobile Apps Infographic

Customer Service as the Future Trend for Mobile Apps Infographic

growth-of-social-media-2013

Infographie : la croissance des réseaux sociaux

growth-of-social-media-2013

Infographic: Counting the cost of bad customer service | MyCustomer

Infographic: Counting the cost of bad customer service | MyCustomer

Infographie : les dirigeants d'entreprise sur les médias sociaux (merci de l'info @Gilles_MARC ) #ceo #socialmedia

[Infographie] Les dirigeants d'entreprise sur les médias sociaux

Infographie : les dirigeants d'entreprise sur les médias sociaux (merci de l'info @Gilles_MARC ) #ceo #socialmedia

Conseils de service à la clientèle pour les gestionnaires de médias sociaux #infographie

Conseils de service à la clientèle pour les gestionnaires de médias sociaux #infographie

The Rise of Content 4.0 [infographie]

Les recettes pour réussir un site de contenu payant

The Rise of Content 4.0 [infographie]

The Industries With the Most Customer Complaints

The Industries With the Most Customer Complaints

Étude : comment les entreprises gèrent leur(s) community manager(s)

Étude : comment les entreprises gèrent leur(s) community manager(s

Étude : comment les entreprises gèrent leur(s) community manager(s)

Pinterest
Rechercher