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customer-experience-map

customer-experience-map

Transforming Feedback Into Insight

Transforming Feedback Into Insight

Customer journey map

Customer journey map

Multiuser WireFlows. Interfaces are under constant strain from the various people which use them in a multitude of ways.

Multiuser WireFlows. Interfaces are under constant strain from the various people which use them in a multitude of ways.

JOURNEY MAP by Jolyn Janis, via Behance

JOURNEY MAP by Jolyn Janis, via Behance

Tracking a user journey through the blueprint

Tracking a user journey through the blueprint

Mapping the Journey – Experience Beyond the Screen. THE CHALLENGE: How do we use our design skills to help organizations understand the experiences and interactions beyond the screen? A journey map describes the journey of a user by representing the different touch points that characterize interaction with the service.

Mapping the Journey – Experience Beyond the Screen. THE CHALLENGE: How do we use our design skills to help organizations understand the experiences and interactions beyond the screen? A journey map describes the journey of a user by representing the different touch points that characterize interaction with the service.

Application User Journey by Michael Pons for PG

Application User Journey

Application User Journey by Michael Pons for PG

JOURNEY MAP by Jolyn Janis, via Behance

JOURNEY MAP by Jolyn Janis, via Behance

Source : http://www.pinterest.com/pin/21814379416652139/

Source : http://www.pinterest.com/pin/21814379416652139/

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